Description: In this presentation, listeners will learn about the long-forgotten piece of the health information exchange industry (the patient) and how ecommerce is shaping the industry by complying with CMS security initiatives before they are enforced. They will see that by providing tools for patients to have easy and secure access to their own data can improve customer satisfaction and create open communication between health plans and providers. All of these things will lead listeners to understand that PHI requests are not just a burden placed on their office, but an important step in creating a healthy, happy, and successful individual who has put their health in the hands of provider organizations.
Webinar Date: OHIMA 2020 Annual Meeting (Virtual Conference) - March 17, 2020
Duration: 1.25 hours
Speaker: Jeannie Hennum serves as the Chief Executive Officer and Chief Revenue Officer for ChartFast and is responsible for driving sustainable revenue at ChartFast through the development and management of sales strategies that address all markets ChartFast competes in. Hennum is an accomplished speaker and writer with expertise in the areas of audits, best practices for health information management, and medical record retrieval.
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