Description: As the healthcare landscape rapidly evolves, so too must the health information workforce. This forward-thinking event explores how current trends and future projections are reshaping different areas of the health information (HI) profession. From the rise of AI and automation to shifting work models and emerging job titles, this event will provide insight into what lies ahead for different areas of HI and how HI professionals, leaders, and organizations can prepare now to meet the demands of tomorrow.

Key Takeaways:

• Understand the top trends transforming the HI workforce - AI, automation, and hybrid work
• Explore new and emerging job titles and career paths in the HI space
• Identify critical skills gaps and learn where demand is growing fastest
• Discover strategies for upskilling through credentials, education, and internal development
• Learn how to redesign roles, foster career mobility, and retain top talent
• Get practical workforce planning and succession tips to build a future-ready HI team

Whether you’re an HI professional, educator, or employer, this presentation on Revenue Cycle, CDI and Operations will offer the insights and strategies needed to stay ahead of the curve and thrive in the decade ahead.

Webinar Date: This was presented as part of OHIMA's Virtual Event, Future-Proofing HI: Preparing the Workforce for 2030 and Beyond, that was held on August 27, 2025.
Duration: 1 hour

Speakers: 

Dr. Melissa Koehler, DHA, MBA, RHIA, CHDA, CDIP, CCS, CCS-P, CCDS, CSBI, CRCR, CSPR, is a Health Information professional with an extensive career in various revenue cycle leadership roles. She is the AVP of Health Information Management for Inova Health System. She is a member of the American College of Healthcare Executives (ACHE), the Healthcare Financial Management Association (HFMA), and a Fellow of the American Health Information Management Association (AHIMA). She earned a Bachelor of Science in Health Informatics and Information Management from The College of Saint Scholastica, an MBA from Tusculum University, and a doctoral degree in healthcare administration from the Virginia University of Lynchburg. Dr. Koehler is a member of the Health Informatics Advisory Board Council at Morehouse School of Medicine, the AHIMA House of Delegates, and the AHIMA Annual Program Committee Chairperson.

Carmel Murphy, RN, BSN, Sr. Director of Clinical Documentation Integrity, brings over 30 years of healthcare experience, including more than two decades dedicated to advancing Clinical Documentation Integrity. Her leadership spans inpatient and outpatient CDI, healthcare technology innovation, and ambulatory quality. With a strong foundation in nursing and a deep understanding of risk adjustment and healthcare operations, Carmel is a trusted voice among healthcare leaders seeking to improve documentation practices, quality outcomes, and organizational performance.

Patience Amartey, RHIT, Sr. Director HIM Operations is an accomplished health information management executive with over 21 years of experience leading operational transformation across acute and post-acute care settings. As Senior Director of HIM Operations for Inova Health System, she provides strategic oversight for enterprise-wide HIM functions, including compliance, document management, and EHR optimization. Known for building high-performing teams and advancing cross-functional collaboration, Patience has led system-wide initiatives that enhance workflow efficiency, regulatory readiness, and provider engagement. Her areas of expertise include privacy compliance, staff development, accreditation standards, and the integration of health IT into clinical operations.

Click here to register for this webinar!

Cost: $25 Members / $35 Non-Members
1 AHIMA CEU*
Domain: Evolving Topics/Other HIIM Relevant Topics

*AHIMA CEUs are also accepted by the AAPC! Check eligibility on the AAPC website.