Description: As the business of healthcare changes, so do the needs of the workforce. Leadership is not the same as it was yesterday. The multi-generational workforce, technology, and regulatory changes have affected all organizations. This interactive and fast-paced class will discuss the development and sharpening of skills, such as strategic thinking, communication strategies, delegation and accountability, well-being, and information governance. We will explore why being a specialist is old news and what is needed to become a multi-specialist. We will talk about employee engagement, professional development, and what workforce needs have changed. Healthcare is already a challenging environment. This class will discuss how to stay relevant in this crazy industry.

Webinar Date: This was presented as part of OHIMA's 2020 Virtual Conference - March 17, 2020
Duration: 1 hour

Speaker:  Penny Crow, MS, SHRM-SCP, RHIA is a nationally recognized executive with progressive senior leadership experience in a wide range of healthcare organizations. She is a Principal at the Brittain Kalish Group, a management consulting firm, where she serves as the compliance officer, the go-to expert on human resources and strategic leader of training and executive coaching. As an RHIA, she has a successful track record in HIM, revenue cycle, risk management, and quality improvement. Her MS in I-O Psychology has fueled her passion for working with leaders to develop strategic thinking skills and preparing for future workforce demands.

Crow created the Strategic Thinking Tool Kit- PILLARS to provide a thinking framework that leaders can use for faster, more objective, and more effective decision-making. Also, she assists organizations in preparing their workforce for the demands of the future. Crow is a sought-after trainer and speaker, speaking on topics such as leadership development, structured thinking, and future workforces. She is a co-author of seven books for the Medical Group Management Association’s The Simple Guide to Hiring series.

Speaker: Christine Kalish, MBA, CMPE -  CEO of The Brittain-Kalish Group

**MEMBER ONLY CONTENT** This course is only available for purchase by OHIMA members.

Click here to register for this webinar!

Cost: $25 Members
1 AHIMA CEU*
Domain: Organizational Management and Leadership

*AHIMA CEUs are also accepted by the AAPC! Check eligibility on the AAPC website.